APTARE StorageConsole 6.5 Service Pack 2 is now available.

NOTE: THIS SERVICE PACK IS ONLY FOR VERSION 6.5 CUSTOMERS. DO NOT USE THIS SERVICE PACK IF YOU ARE ON VERSION 6.0. YOU MUST FIRST UPGRADE TO VERSION 6.5.

To apply this service pack follow these steps:

1. Click on the appropriate link below to download and save the upgrade installer for your Portal server platform
• Linux Upgrade Installer
• Solaris Upgrade Installer
• Windows Upgrade Installer
2. Read the upgrade instructions to install Service Pack 2
3. View detailed release notes for Service Pack 2

Version 6.0 Service Pack

Service Pack - 6.0.24

Upgrade to the new APTARE StorageConsole Backup Manager 6.5

Take advantage of all the new features in the Web 2.0-based APTARE StorageConsole 6.5. This is a major upgrade to the previous 6.0 version and is recommend for all customers.

Request an upgrade today.

Phone: 408.871.9848 or 866-9APTARE (927-8273)
Email:  

APTARE StorgeConsole 6.0 Service Packs

Service Pack - 6.0.24

APTARE StorageConsole DST Update Available

In August of 2005 the United States Congress passed the Energy Policy Act, which changes the dates of both the start and end of daylight saving time (DST) starting in 2007. The change in daylight saving time (DST) will affect many technology products that are used for scheduling, calculating time, transaction logging, etc. Two of the third party products used by APTARE StorageConsole - Oracle and Java - require updating. <More>

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Veritas NetBackup 5.1 MP6 Critical Patch

There is a known issue with NetBackup 5.1 MP6 that prevents APTARE StorageConsole from collecting some critical backup data. Below is an overview of the symptoms and the solution.

Symptom: When upgrading to NetBackup 5.1 MP6 backups show nothing for MBytes, MBytes/sec and number of Files in the "Backup & Restore Jobs" report. The "Server Consumption Summary" report is also missing all of the Mbytes backed up information.

Cause: Deployment of NetBackup Maintenance Pack 6 causes dates in the try record to be truncated. The incorrect data is then written to the Aptare database, causing backup data to display MBytes as 0.

Solution: Symantec has identified this issue as a bug in NBU 5.1 MP6. They have created a patch which should correct the problem. Please contact Symantec Product Support and refer to Symantec service request number 916932 before installing this maintenance pack.